FAQ
Are the coins made of real gold?
No, these coins are not made of real gold. They are made of iron with a gold-plated finish which gives them a beautiful gold-like appearance.
I just placed an order. When will it be shipped?
We do our best to ship items as quickly as possible, usually within 24 to 48 hours. Please note that orders placed over the weekend will be shipped on Monday.
If I’m not satisfied with the product, can I return it? What is your return policy?
We offer a 100% money-back guarantee if the product is defective, damaged, or doesn’t meet your expectations.
You have 30 days to return the product for a full refund. Please note that return shipping costs are your responsibility. Once we receive the returned product, we will issue a full refund for your original purchase.
Include your full name and order number with the returned parcel. If your package is in transit, you must wait for it to arrive and then return it to receive a refund.
Can I cancel my order?
Yes, you can cancel your order without penalty as long as it hasn’t been shipped. If the item has already been sent, please use our return system to receive a full refund.
I entered an incorrect address. What should I do?
If you entered the wrong address, simply reply to your order confirmation email with the correct details. Notify us within 24 hours of placing the order so we can update your shipping information. Unfortunately, no changes or refunds can be made after 24 hours of incorrect address submission.
How long does shipping take?
- Within the United States: 4 to 6 business days.
- International shipping: 10 to 15 business days.
I have a question that wasn’t answered. Can you help?
Absolutely! We’re here to help. Send us an email, and we’ll be happy to assist you. For a faster response, please include your order number and clearly describe your concern.